Refund Policy

At IPTV4KNYC, we aim to provide a reliable and smooth subscription experience. Please review the following policy before completing your purchase.

Subscription Activation

Once your subscription has been processed and your account or access credentials have been issued and activated, the order is generally non-refundable because the digital subscription has already been provisioned.

Before Activation

If we are unable to deliver or activate your subscription for a reason attributable to our service, you may be eligible for a full refund or replacement, depending on the circumstances.

Incorrect or Non-Working Credentials

If you receive incorrect login credentials or your subscription cannot be activated, please contact our support team as soon as possible.

For activation or access issues, please contact us within 48 hours of purchase and provide your order number along with a clear description of the issue. Our support team will review the problem and, where appropriate, provide a replacement or refund.

Technical Issues

Before requesting a refund, please contact our support team so we can attempt to resolve the issue.

We may request relevant information, such as screenshots or error messages, to help us identify and troubleshoot the problem.

If our support team is unable to resolve a valid service-related issue, your order may be eligible for a refund or replacement depending on the circumstances.

Service Availability

If we are unable to provide the service you purchased and cannot offer a suitable replacement, we will provide an appropriate refund.

Contact Support

For refund requests or technical assistance, contact:

Email: support.iptv4knyc@gmail.com

Please include your order number and a detailed description of your request so we can assist you as quickly as possible.

Note: Refund eligibility may also be subject to applicable consumer protection laws in your jurisdiction